How It Works

From Idea to Finished Stitch

We make the embroidery process simple.

Poole’s Embroidery, LLC is a home-based embroidery business located in Suffolk, Virginia. We work by appointment and help customers with custom embroidery for apparel, caps, jackets, bags, blankets, keepsakes and more.

Whether you need apparel ordered for your business or organization, or you have approved items you would like to provide, we’ll walk through the details before anything is stitched.

Step-by-Step Process

Step 1: Tell Us What You Need

Share the item type, quantity, logo or design details, and any deadline you are working toward.

Step 2: Review Your Options

We’ll discuss whether apparel needs to be ordered or whether you plan to provide your own approved items.

Step 3: Confirm the Details

Before stitching, we’ll review important details such as design placement, thread colors, sizing, spelling, and pricing.

Step 4: Order or Provide Items

If apparel is being ordered, we’ll confirm availability, sizing, color options, and estimated arrival. If you are providing your own items, we’ll review whether they are suitable for embroidery.

Step 5: Stitched with Care

Once the details are approved and items are ready, your project is embroidered using professional equipment and quality thread.

Step 6: Pickup Is Scheduled

When your project is complete, we’ll contact you to arrange pickup or discuss any available delivery options.

Customer-Provided Items

Customer-provided items are welcome when they are suitable for embroidery. Because embroidery does carry some risk, please review our customer-provided items policy before providing personal, expensive, or irreplaceable items.

Review Policy

Ready to Get Started?

Have a custom embroidery project in mind? Contact us to discuss the details.