Customer Supplied Items Disclaimer
Thank you for considering us for your next embroidery project. We do not intend to scare you away with this disclaimer but we do want to make you aware that sometimes, accidents happen.
With that said, our business is selling and embroidering garments and other items.
We are happy to embroider customer-supplied items but we cannot be responsible for accidental damage to said items. Embroidery machines can be very fickle and although rare, will sometimes eat items being embroidered.
Also rare but possible, we may make a mistake with a color or embroidery placement.
If we have supplied the item, we will replace it, but we cannot replace items that we have not sold.
Thank you for understanding.